Environment Department Announces Temporary Telephone Service Disruption

The Department of Environment and Natural Resources (DENR) wishes to inform the public of a temporary disruption to our telephone services as we undergo essential upgrades to our communication systems.


This upgrade is part of our commitment to enhancing communication capabilities and improving service delivery to the public. While the transition is underway, we regret any inconvenience this may cause and appreciate your understanding and patience.


To ensure continued access to our services, please use the following temporary contact information for any inquiries or assistance during this period:



Phone Number

Email Address

General inquiries                                                                                           

236 4201


Animals (dog hotline, Government vet, pet imports)                    



Plant Lab (plant imports, plant pests/diseases)                             



Pollution Control (operating licences, water rights, spills)        



We will notify the public once the upgrades are complete and provide the new phone numbers at that time.

We apologize for any inconvenience this may cause and thank you for your patience and support as we work to serve you better.

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